That spokesperson also did not respond to inquiries regarding site traffic on Prime Day or whether customers who missed out on deals due to the issue would be able to get access to the same discounts at a later point.Īccording to e-commerce software firm ChannelAdvisor, which monitors about 3,000 retailers on Amazon, Prime Day sales in the U.S. after multiple tries.Īn Amazon spokesperson did not respond to follow-up questions as to what caused the shopping carts to glitch. Most attempts to do so were met with a message of "Add to Cart failed." We were eventually able to check out successfully around 9:20 a.m. in New York, the company's website would not allow us to checkout with the XBOX 360 Game "WWE 2K16," which was marked down 50% to $14.99, to a shopping cart. In trying to replicate the issues, FORBES also had issues trying to add certain items highlighted as "Prime Day Deals" to an online shopping cart. Added this morning, but showed regular price. ![]() "Happy Add to Cart Failed Day everyone! #PrimeDay #PrimeDayFail," wrote user user seemed to have issues even despite Amazon statement's that glitch had been fixed.
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